Last updated: April 28, 2021

This privacy policy ("Privacy Policy") describes our policies and procedures on the collection, use and disclosure of your information. iContro Software Sdn. Bhd. is committed to protect your privacy. By using the services or otherwise agreeing to this Privacy Policy, you are consenting to the collection, use, and other handling of your information as described below.


For the purposes of this Privacy Policy:

  • Company (referred to as either "iContro", "we", "us", "our", or "the Company" in this privacy policy) refers to iContro Software Sdn. Bhd. (Co. registration no. 201001031643).
  • Website refers to Website, accessible from
  • You (referred to as either "your", "the client" in this policy), refers to the individual visiting the website and sharing the Personal Data for business or employment purposes.
  • Personal Data (referred to as either "Data", "Personal Information") refers to any information that relates to an individual who can be identified from that information or other data.
  • Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
  • Device refers to any devices that can access the website such as a computer, a cellphone or a digital tablet.
  • Country refers to Malaysia.
  • Usage Data refers to data collected automatically, either generated by the use of the website or from the website infrastructure itself (for example, the duration of a page visit).
  • Service Provider refers to any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to provide services or to assist the Company in analyzing how the service is used.

Collecting and Using Your Personal Data

Type of Data Collected

While visiting our website or otherwise using our services, we may ask you to provide different types of Personal Data to understand your preferences, customizer services, and improve your user experience. We will collect the following Personal Data about you directly or indirectly from one or more places. Personal Data may include, but not limited to:

  • First name and last name;
  • Email address
  • Contact number
  • Address, state, province, postal code;
  • Cookies data;
  • Usage data – Usage data is collected automatically when using the website. This may include diagnostic data such as your browser application, browser version, page visited, your computer’s Internet Protocol (IP) address, date and time of visit, time spent on individual pages, and device accessed from; and
  • Submitted data when you filling out forms on our website, including the information that you may provide when inquiring about our services.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To understand your needs and interest.
  • To customize topics of interest based on your site preferences.
  • To provide and maintain our service.
  • To detect, prevent and address technical issues.
  • To allow you to use and access the functionality provided by the website.
  • To contact you - To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notification regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To comply with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures, including the Terms of Use; and
  • Analyzing information to improve the Website.

We may share your Personal Data in the following situations:

  • With Service Providers – We may share your personal information with service providers to monitor and analyze the use of our service, to contact you.
  • For Business Transfer - We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion or our business to another company.
  • With Affiliates – We may share your information with our affiliates, in which case we will require those affiliates to honor the Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • With Business Partner – We may share your information with our business partners to offer you certain products, services or promotions.
  • With Other Users - when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your Consent – we may disclose your personal information for any other purpose with your consent.

Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposed set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Law Enforcement

Under certain circumstances, the Company may be required to disclosure your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Security of Your Personal Data

The security of your Personal Data is important to us, but remember that’s no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use the commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Links to Other Sites

Our website may contain links to other websites, third-party sites, and services on our website which are not operated by us. We strongly advise you to review the Privacy Policy of every external website that you visited as we will not have control over their content, policies or practices. If you choose to click on the external links, your data privacy will be governed by the respective external website’s privacy statements. The Company does not take any responsibility for any data breach experienced if you choose to provide any Personal Data on the externally-hosted website.

Changes to this Privacy Policy

We may add, change or update this Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. All the changes will become effective from the time they are posted on the website. The modification date will be posted at the top of this webpage, “Last updated date”.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at email address of